AI readiness check for trade shops

1. How many calls go unanswered in a typical week?

Almost noneA fewQuite a fewNo idea

2. What happens to calls after hours?

Answered live or by an answering serviceVoicemail we check next morningThey just ring

3. Do missed callers get an automatic text back?

YesNo

4. How do customers book jobs?

Online booking + phonePhone only, shared calendarPhone, paper or whiteboard

5. How long does it take to send an estimate?

Same day, from the truck1–2 days3+ days

6. How do you ask for reviews?

Automatic request after every jobSometimes, by handWe don't

7. Do you follow up on estimates that weren't accepted?

Yes, automaticallyWhen we rememberNo

8. What software runs your shop today?

A field service app (e.g. job management software)QuickBooks + spreadsheetsMostly paper

9. How big is your team?

Just me2–56–1516+